September 5, 2018

Download and install mcafee

The install methods for McAfee consumer products (such as LiveSafe, or Total Protection) vary depending on the device you are installing to. Follow the steps below to download and install a McAfee consumer security product on your device.

What type of device do you want to do install to?

NOTE: As well as install steps, each section below contains a contain a video that shows how to download and install your product.

Use these steps on the PC or Mac you want to install to:

Step 1: Log in to the McAfee website

  1. Go to mcafee.com/activate.
  2. Click My Account.
  3. Click Sign In.
    • If you already have a McAfee account:
      1. Type the email address for your McAfee account.
      2. Type the password for your McAfee account.
      3. Click Log in.
    • If you do not have a McAfee account:
      1. Click Register Now.
      2. Follow the prompts.
        TIP: When you create your account, use a long password with both letters and numbers, for better security.
      3. Click Log In.

Step 2: Start the installation

  1. Select:
    • The type of device you want to install to.
    • The McAfee software you want to install.
  2. Click Download.
  3. Read and agree to the License Agreement.
  4. Make a note of the serial number shown. You might be prompted for it later.
    TIP: Keep the browser window open so the serial number is always visible.
  5. Follow the instructions to install your McAfee software.
If the install to your Windows PC fails, you might need to run the Pre-Install tool. See the Related Information section for more details.

Use these steps to start installing your McAfee product on a secondary computer, such as your child’s PC or Mac, from your primary PC or Mac. For example, you can send an installation link from your main computer, and have your child click the link to complete the installation on their computer.

Step 1: On the primary computer where you want to start the process

  1. Go to home.mcafee.com.
  2. Click My Account.
  3. Click Sign In.
  4. Type:
    • The email address for your McAfee account.
    • Thepassword for your McAfee account.
  5. Click Log in.

Step 2: Send a download link to the secondary computer

  1. Hover your mouse over My Account.
  2. Click Subscriptions.
  3. Click Add Device next to the product you want to install.
  4. Select the Windows or Mac device type.
  5. Click Send Link, then:
    1. Type the email address for an email account on the PC or Mac that you want to install to.
    2. Click Send Email.An email with a download link is sent to the computer you want to install to.

Step 3: On the secondary computer

  1. Open the email application.
  2. Open the email from McAfee.
  3. Click the download link in the email.
  4. Follow the prompts to complete the installation.
If the install to your Windows PC fails, you might need to run the Pre-Install tool. See the Related Information section for more details.

After your first installation, you can install your McAfee software on an additional PC or Mac, as long as you have enough unused licenses. You can also reinstall your McAfee software on your PC or Mac:

Step 1: Log in to the McAfee website

  1. Go to home.mcafee.com on the computer you want to protect.
  2. Click My Account.
  3. Click Sign In.
  4. Type:
    • The email address for your McAfee account.
    • Thepassword for your McAfee account.
  5. Click Log in.

Step 2: Start the installation

  1. Hover your mouse over My Account.
  2. Click Subscriptions.
  3. Click Add Device next to your McAfee subscription.
  4. Select the device type.
  5. Click Download.
  6. Select the McAfee product you want to install, and then click Download again.NOTE: If you want to repeat install to a different computer:
    1. Click Send Link.
    2. Type the email address of the other computer that you want to install to.
    3. Click Send Email. An email with a download link is sent to the computer you want to install to.
    4. Log in to the other computer.
    5. Open the email application.
    6. Open the email from McAfee.
    7. Click the download link in the email.

Step 3: Complete the installation

  1. Read and accept the McAfee License Agreement.
  2. Make a note of the serial number shown. You might be prompted for it later.
    TIP: Keep the browser window open so the serial number is always visible.
  3. Click Download.
  4. Double-click to run the setup file.
  5. Follow the instructions to install your McAfee software.
If the install to your Windows PC fails, you might need to run the Pre-Install tool. See the Related Information section for more details.

View this video to learn how to install on a Windows PC:

To view and subscribe to more videos, visit the official McAfee YouTube channel.

NOTE: If you have a problem installing, ensure that your PC or Mac meets the minimum requirements:
  • TS102471 – Minimum System Requirements for McAfee Security Suites for Windows and Mac
  • TS100119 – How to prepare your Windows computer to download and install McAfee Consumer products

 

If you have a retail card with a registration number, follow these steps to redeem it:

  1. Open a web browser and go to the link shown on your retail card, for example mcafee.com/activate.
  2. Select:
    • Your country and language.NOTE: The registration page tries to select the correct region, but it might not always get this right. Confirm that the region is correct before you continue.
  3. Type:
    • The activation code from your retail card.
    • Your email address.
  4. Click Submit.
  5. When prompted, check that your email address is correct. If your email address is incorrect:
    1. Click Edit to return to the previous screen.
    2. Correct your email address.
  6. Click Verify.
    Your subscription is now activated.
  7. Use the instructions in the sections above to create a McAfee account and install your product.

View this video to learn how to activate your product subscription: